Senior Analytics Engineer

Are you looking to get in on the ground floor as a founding member of a world-class data team? Do you want to influence technology choices and direction? If having an immediate impact on ChowNow’s business sounds good, then we might have the perfect opportunity for you.

About Us

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. As we expand to new markets, while scaling responsibly, those opportunities to create, build, and grow will only increase.

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.

About the Position

As a Senior Analytics Engineer at ChowNow, you’ll be part of a world-class Data & Analytics department. You’ll be responsible for ChowNow’s data platform, built on Snowflake, dbt, and AWS. You’ll partner with data scientists to build the tools that inject high-quality data and insights into both internal decision-making and customer-facing products. This is a unique time to join a fast-growing data team that is developing a modern state-of-the-art data stack, has executive sponsorship, and contributes directly to the company strategy, business growth and product development.

Reports to Director of Data Engineering

This is a remote position based in one of our employee hubs of Los Angeles, San Francisco, Austin, Atlanta, NYC, Kansas City, or Chicago.

What We Love About You

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

What Success Looks Like

Within 30 Days You Will

Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
Get to know the current state of data at ChowNow, from original source to the data warehouse to visualization and data science
Work closely with data science and business teams to understand needs and use cases
Learn ChowNow’s analytics engineering practices by contributing changes to the dbt code base and seeing them through to business impact
Learn how our key data tools are organized and maintained: the CDP, reporting tools, data transformation and orchestration tools

Within 60 Days You Will

Contribute changes to the data pipeline and transformations to improve availability, quality and consumption of data
Understand the other data sources in use by the various customers across the business, improvement opportunities and additional data needs
Establish relationships with key data stakeholders

Within 90 Days You Will

Pair with a data scientist to deliver a key company initiative from end to end
Help shape our evolving modern data stack
Identify and act on opportunities to improve the availability, accuracy, timeliness, and accessibility of the data platform

You Should Apply If

You have excellent skills in analytical SQL (dbt is a plus)
You have a strong understanding of cloud data warehouses (Snowflake is a plus)
You have experience in at least one major programming language (Python is a plus)
You love diving into data to understand what it means and how it affects the business
You like collaborating with multiple stakeholders within and outside the Data & Analytics team
You enjoy iterative, agile-like development process with frequent releases
You take pleasure in writing quality, highly maintainable code and documentation
You thrive in environments supporting your growth, and where you can support others
You’re excited about new technologies and spend time staying up to date in the industry
You have a passion for fitting pragmatic solutions to problems

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