Senior Analytics Engineer

Description

ConvertKit is a powerful marketing platform built for creators, by creators. We help creators grow and monetize their audience with ease. For coaches, youtubers, authors, podcasters and other creatives, there isn’t a better marketing hub to rely on to grow your audience, automate email marketing, and sell digital products - all within one platform. More importantly, there isn’t a team more committed to helping creators earn a living.

We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100%% independent and 100%% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team.

The Role

In the delightful land of ConvertKit, there’s a lawless Data Wild West that has vast untapped potential and is primed for transformation and data domestication. If you possess the adventurous spirit of a data pioneer, the ConvertKit Data and Analytics team could be the place for you to stake your claim as our Senior Analytics Engineer!

You’ll be our data architect, wrangler, law-person, teacher, and general store manager. You will work with our engineers, analysts, and business stakeholders to take our unprocessed data and turn it into a 24-karat, gold-standard data set that anybody can use, in everything from data science research to self-service analysis.

Architect and Wrangler

Design the Data Model for our Redshift Data Warehouse and wrangle and transform our data so that it’s simple for analysts and business users to do their data things
Fastidiously document data lineage and gotchas
Set up and maintain our R environments and other analytic tools for seamless access for analysis and delivery to end-user consumption. This could involve setting up pipelines from R to Redshift, a Shiny Server, and maintaining Docker images
Channel Merriam-Webster and create, maintain, and make accessible our Data Dictionary

Law-person

You believe in community policing - you’re not heavy-handed in insisting it’s your way or the highway. Instead, you listen to folks to build context and then create standards that incorporate what you’ve learned. Because you create collaborative standards, you also teach others to help you enforce the rules.
Enforce consistent data collection requirements from our application and websites - we currently use Segment to capture much of our website data and extract data from third party data sources
Catch bad data before it commits any crimes. Outline potential impact if bad data gets through
Advocate for safe data usage
Create reproducibility laws like naming conventions, code style guides, project structures
Ruthlessly hunt down rogue one-off custom queries and analyses and rehabilitate them

Teacher

Level-up analysts to think and work like software engineers and increase their efficiency by teaching them things like advanced SQL/R, command line automations, proper Git etiquette, etc.
Hold regular training and office hour sessions on how to use our reporting tool
Write quick FAQs and starter guides on how data works at ConvertKit

General Store Manager

Be the friendly face that owns and runs ConvertKit’s reporting tool (AWS QuickSight), delighting your customers with the data nuggets they uncover
Create standardized technical and business definitions for our business metadata layer
Clearly communicate any data issues and resolution steps

Requirements

A data pioneer spirit! For you, every untamed SQL query is an opportunity to teach your teammate how to be more effective. Every messy data swamp is something you’d love to drain
A pirate’s mindset. Not just because you might talk R, but because you’re willing to get curious and question conventional wisdom
Allergic to one-off data products. You have a visceral reaction towards ad hoc work that’s become permanent and faux-production. You have a compulsive need to build things that are modular and reusable
Trilingual fluency and translation skills in engineering, data, and business speak
Comfortable problem solving in public - you’re not afraid to revisit your choices and change course
Consistent advocacy for data best practices throughout ConvertKit
Live and breathe dbt or some other transformation and testing platform
Extensive data modeling experience
SQL expert
R or python expertise
Reverse ETL experience - we currently use a combination of Census and Python
Help manage our data engineering contractors, particularly in determining what strategic projects they should work on
GitHub mastery and advocacy - you love getting other people committed to disciplined usage
Ability to thrive in an ambiguous, fast-paced, and flexible environment with a high degree of autonomy
Comfortable working in a 100%% remote environment
Have enthusiasm and belief in our mission, vision, and values

Nice But Not Required

Front end website tracking experience with Segment, Google Tag Manager, and Google Analytics
Deep AWS ecosystem experience - you’re comfortable with Redshift, Athena, DMS, Glue, QuickSight, etc.
R expertise. You’re an ardent Tidyverse and Hadley Wickham fan. Using Rmarkdown and Shiny are second nature to you

Benefits

ConvertKit has standardized salaries based on position, no matter where you live. For Operations team roles we have five levels. For this role, we’re hiring at a level 4 ($165,000). Level is based upon your experience and our interview process.

Other benefits include:

Profit Sharing - Learn about profit sharing and compensation at ConvertKit
Four weeks paid vacation per year
$1,000 yearly vacation bonus for taking five consecutive days of vacation, fully unplugged from work
Equity in ConvertKit - when you join and when you help us hit company targets
401k with a 5%% match
10 paid holidays a year
Two weeks of paid sick + mental health and wellbeing time per year
Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
12 weeks paid parental leave and flexible scheduling in your child’s first year
$3,000 annual childcare benefit
Monthly medical benefits up to $1,600 a month toward premiums. Dental and vision premiums covered 100%%
Gender-affirming benefits
$4,000 equipment allowance for your first two years, $3,000 budget every following two years (US employees only)
$3,500 annual learning & development budget
Four-week, paid sabbatical after five years with the team
The team gathers twice a year for fantastic virtual or in-person retreats

How to Apply

We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.

Here’s what you can expect from the hiring process for this role:

Phone screen w/hiring manager
A short two-hour or less homework assignment
Homework review conversation with the current data team (two people)
Technical interview
Culture Contribution interview

To get started, complete the application, including answers to the questions on the application page. We read every single application, and your responses to our application questions help put your experience into context.

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