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Analytics Engineer

Oxfam America LogoOxfam America
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The Analytics Engineer is responsible for developing and maintaining analytics infrastructure across web and constituent data platforms that enables data-driven decisions for strategic fundraising and constituent engagement. This includes managing data flows and streamlining production processes for reporting and constituent segmentation.

Primary Responsibilities:

  • Enable analysis of fundraising and engagement initiatives by developing automated reporting systems, empowering others to access and understand relevant data, and analyzing data from CRMs, Google Analytics, and testing platforms.
  • Design, develop, and maintain data pipelines across platforms to strengthen marketing segmentation and analytics capabilities. Implement automation via connectors or API connections.
  • Implement and manage data archives and warehouses, or alternative solutions to consolidate data from disparate platforms.
  • Support analytics frameworks and reporting for user experience testing.
  • Work with Digital Marketing & Engagement, Direct Marketing, and other Resource Development and Public Engagement teams and vendors as necessary to design and support development of dashboards and reports.
  • Lead learning sessions and trainings to enable teams to leverage analytics platforms and approaches to inform digital fundraising, supporter engagement, and advocacy strategy.  Audit current analytics implementations, design improvement plans, and lead development and coordination of improvements.
  • Develop and lead initiatives to maintain and improve data quality and management processes across platforms. Liaise with vendors and consultants to troubleshoot technical issues related to data tracking, extraction, and analysis. Proactively identify and resolve issues internally or escalate to vendor as appropriate.
  • Translate complex business, marketing, and analytics requirements into functional data models.
  • Support administration of analytics platforms.
  • Apply advanced analysis methods, including machine learning, to large volumes of data in order to provide actionable marketing insights.

Expectations for the Position:

  • Will stay abreast of professional standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning of the field.
  • Will work effectively and collaboratively in support of building a team-based, problem-solving work culture treating all persons with dignity and respect and will be familiar with and committed to Oxfam America’s mission, values and goals.
  • Will have a fundamental understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity, and diversity in our workplace and programs.
  • Within key areas of responsibility, will have a commitment to and be accountable for activities contributing towards a safe and accountable workplace environment, projects and relationships for staff, partners, and the communities we serve.

Qualifications:

  • Advanced degree in computer science, business, or a related discipline or equivalent combination of education, experience, and training.
  • Minimum four to six years of experience analyzing large data sets across a variety of platforms, with an emphasis on Salesforce but including platforms such as Hubspot, Engaging Networks and Google Analytics.
  • Minimum three years of experience in data engineering for fundraising, marketing analytics or related field, ideally in a public interest or cause-related organization.
  • Advanced knowledge of and hands-on expertise with customizing and implementing Google Analytics.
  • In-depth experience using PostgreSQL.
  • Strong coding skills, preferably Python.
  • Highly organized, excellent problem-solving skills, detail oriented, and self-directed.
  • Experience managing data pipelines and warehouses, including programming API connections.
  • Strong interpersonal and communications skills across departments and levels with an emphasis on ability to present data to stakeholders of varying technical competencies.
  • Team player - eager to take on challenges and work as part of an agile team.

Preferred Qualifications:

  • Experience with fundraising or marketing at a nonprofit organization.
  • Experience working in Mulesoft or other ETL middleware solutions.
  • Experience with agile methodology.

Salary Range - $84,000 - $90,000

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